Yes

Upload your image any time and submit an order for a free quote. You can accept the quote, reject it, or let it sit there while you decide. Your choice.

Yes

... as long as your e-mail/image attachment makes it through without being too large.

Yes

Upload, manage, track and archive orders using our one-of-a-kind custom-made website. Instant updates as they happen.

No

Not that we've seen. The vast majority tell you to just e-mail your photos in. After that? Who knows. Have fun dealing with e-mail attachment limits.

Yes

We'll spend an extra minute restoring a section of hair instead of pasting a completely new image over it.

Few

Most services get your order in and out as quickly as possible. We cringe when we see so-called testimonials of "great work" on other services websites where the pictures have been completely butchered; they might look okay at first, but when you compare the "after" to the "before", you can tell that most of the original photo has been cut out.

Yes

We're as much computer people as we are artists, so we understand underlying technologies and best-practice methodologies.

Rarely

Artists tend to know how to use Photoshop, and that's it. Whether they really understand about things like over-compression or color depth is another question.

Yes

We'll give discounts for bulk orders so that you can sell bigger orders to your clients.

Few

Most online or local services target individual customers, not framing/art stores, and so are more concerned with pricing for individual images.

Yes

We'll give you a quote that fits your order. That means low prices for photos with minor damage, and a fair, representative price for photos with significant damage.

Few

A $40 flat rate seems like a fair deal, right? Think about it: if your order takes 5 seconds for a restoration service to fix, they've made off with your money pretty easily. On the other hand, if your photo needs a lot of work, how much time is a service going to spend on it if they're only going to charge a $40 flat fee? Flat rates are for oil changes, not photo retouching.

Never

For reasons of principle and quality assurance, we would never outsource your restoration work to another country. We work on your pictures ourselves, since we know what we're doing.

Some

Amazingly, some photo restoration services are just fronts for places in India that have suspiciously low prices and shoddy standards. Do you seriously want to send your pictures to a place that promises "$6-$15 US for any restoration?"

Yes

We've gone out of our way to be accessible and to improve the communication flow that is necessary for servicing images. We have a fancy website, but we aren't a faceless national chain.

No

Unless you live next door to a photo restoration artist, your main option has traditionally been one of the national chains—Ritz Camera, Walgreens, or questionable web-based services. Claretouch is not a retail chain; we're not staffed by teenagers, or low-wage foreign workers, and we're not running a pre-built Yahoo e-commerce website. Contact us, and you'll talk to a real person, not a robotic technical support system.